Refund Policy

This Refund Policy applies to all digital products, services, and project payments purchased through Built by Mallory™.

Digital Products

All digital products are sold as all sales final and are non-refundable due to immediate access to the digital content upon purchase.

Services and Project Payments

Payments for services and projects are non-refundable, unless otherwise stated in a written agreement, proposal, or invoice, or unless a refund is required by applicable law.

Custom, Creative, and Implementation Work

Custom, creative, and implementation work is not refundable once work on the project has begun.

Scope, Revisions, and Cancellations

Project scope, revisions, cancellations, and other project-specific terms may be governed by a separate written contract or invoice provided at the time of booking. Where such an agreement exists, its terms will govern for that project.

No Refunds Based on Results

Refunds will not be issued based on a lack of implementation, lack of use, or lack of a specific desired business, sales, income, client, or growth result.

Duplicate or Accidental Payments

If you believe you were charged in error, or made a duplicate or accidental payment, please contact hello@builtbymallory.com so we can look into it.

Applicable Law

Nothing in this policy is intended to override any non-waivable consumer rights you may have under applicable law. Where such rights apply, they will be honored.

Contact

Questions about this Refund Policy can be sent to hello@builtbymallory.com.